ABERGELE COMMUNITY ACTION (ACA) views complaints as an opportunity to learn and
improve for the future, as well as a chance to put things right for the person or organisation
that has made the complaint. Every ACA client will be given an opportunity to compliment,
comment or complain about the service they receive from ACA
Please contact us for a copy of our Complaints Policy and Procedures
DATA PROTECTION AND PRIVACY
Keeping your personal information safe is very important to us. We are committed to complying with privacy and data protection laws and being transparent about how we use personal data.
We have policies, procedures, and training in place to help our people understand their data protection responsibilities and follow the principles of data protection.
Please ask for a copy of our Data protection Policy and Privacy Statement